Connect your knowledge base once. Anserve answers customers and employees instantly on web chat and Slack, escalating to your team via the Anserve Console — or Slack — when it isn't confident, with voice and more channels on the way.
Live today: web chat and Slack, with human escalation via the Anserve Console or Slack. Voice/VoIP is up next. Microsoft Teams and WhatsApp are on our roadmap — same knowledge base, no rebuild required when they ship.
Policies, procedures, product details, onboarding docs — they live across drives, wikis, PDFs, and people’s heads. Anserve brings that knowledge together into one place and answers instantly wherever the question is asked: on your website and inside Slack today — with voice, Teams and WhatsApp on the way.
The result: faster responses, less repetitive support load, and consistent answers for customers and employees alike — with a clear handoff to a human whenever the AI shouldn't be the one answering.
See use cases by team & industry →Reduce repetitive questions and respond instantly, 24/7.
Escalations route to the right channel with full context. Live today.
Not available yet in any form. Full two-way Teams escalation, mirroring our Slack integration, is on the roadmap.
Set up once. Deploy to every channel — without reorganising your content.
Everything you need for AI-first answering with human escalation.
Anserve answers routine questions instantly using your own knowledge sources.
When confidence is low or the topic is sensitive, route to a real human with full context.
Index PDFs, docs, manuals and procedures into a private vector database for fast retrieval.
WhatsApp and a VoIP voice agent are coming soon — same knowledge base, no rebuild required.
Most organisations need three separate tools to cover internal search, website chat and phone. Anserve replaces all three — with one knowledge base.
Internal search, website chat and — soon — phone support. Most tools only do one of the three.
Tools like Glean are built for enterprise budgets. Anserve is priced for organisations that aren't.
Answers first, and escalates to your team with full context the moment it isn't confident.
See how Anserve compares to Glean, ClearFeed, SiteGPT, Bland AI and more.
See all 10 comparisons →Anserve learns from the tools your organisation already uses. Connecting a source takes 2–5 minutes — click, authorise, done. Anserve syncs automatically from that point on.
Your content is indexed into a vector database so Anserve can retrieve the most relevant passages before answering — keeping responses grounded in your own knowledge.
Anserve indexes your documents into a private, dedicated vector database for your organisation only — isolated from other customers, never used to train public models. Choose where it's hosted (EU/Europe or US).
Quick setup, measurable impact.
Start with your website and documents — Anserve crawls and stays in sync automatically. Add Confluence, Google Drive or your helpdesk as you grow.
Add one line of code and your website has a live AI chat widget — answering visitors instantly, from day one. The internal Slack bot works just as easily.
Anserve handles routine questions and routes complex ones to your team via the Anserve Console or Slack, with full context.
Base subscription + AI usage. 30 days free on Starter, Pro or Business.
AI interactions are billed separately, based on actual usage — you only pay for what you use.
AI answers for your website
Connect your knowledge
Run Anserve across your organisation
More channels + actions in connected systems
The question most people ask before signing up.
Yes — 30 days free on Starter, Pro or Business. You choose the plan; the trial runs on that plan's own features, and converts automatically to paid unless you cancel or change plans before day 30.