Simple pricing. No surprises.

Base subscription + AI usage. 30 days free on Starter, Pro or Business.

Try the plan you intend to use — your trial runs on that plan's own functionality, not a separate unlocked edition. Cancel or change plans anytime before your trial ends. AI usage is billed separately; a limited trial credit is included.

Starter

€49/month

AI answers for your website

  • 1 website, 1 AI agent
  • AI answering 24/7
  • Web Chat widget
  • Multilingual answering
  • Human escalation via the Anserve Console, with optional after-hours email follow-up
  • Conversation history
  • Website crawling + manual document uploads (PDF, DOCX, RTF, MD, TXT, XLSX, PPTX)
  • Basic analytics
  • 3 team members
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Pro

Most popular
€99/month

Connect your knowledge

  • Everything in Starter
  • 3 websites, up to 5 AI agents (1–2 typically used for your Slack bot)
  • 5 team members
  • Core knowledge integrations — documents, drives & knowledge bases
  • Automatic knowledge synchronisation
  • Slack human escalation, with optional after-hours email follow-up
  • Internal Slack Q&A bot
  • Teams (when commercially available)
  • Conversation & knowledge-gap insights, usage trends
  • Voice (optional add-on when available — single agent; see Enterprise for voice at scale)
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Business

€299/month

Run Anserve across your organisation

  • Everything in Pro
  • 10 websites, 15 AI agents
  • 10 team members, multiple departments
  • Business-system knowledge integrations (helpdesk & CRM platforms)
  • Higher sync frequency & usage limits
  • Management analytics & reporting
  • Optional removal of Anserve branding
  • Priority support
  • Voice (optional add-on when available — single agent; see Enterprise for voice at scale)
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Enterprise

from €599/month

Make Anserve part of your business infrastructure

  • Everything in Business
  • Actions
  • Voice / VoIP at scale — multiple agents & numbers, advanced routing
  • WhatsApp (when available)
  • SLA + dedicated support
  • Custom retention, high-volume usage
  • White-label available for partners and resellers
  • Onboarding & implementation assistance
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How AI usage costs work

Your base subscription covers the platform. AI interactions — when the AI generates an answer using your knowledge base — are charged separately, based on actual LLM usage and the model you choose per agent. A limited AI trial credit is included while you're on a free trial; you see a live cost counter in your dashboard once billing starts.

±€5
200 AI chats/month
quiet support site
±€12
500 AI chats/month
active B2B site
±€25
1,000 AI chats/month
busy e-commerce

Estimates based on GPT-4o-mini with RAG context. Actual costs depend on question length, knowledge base size and the model selected.

Pricing FAQ

Yes — 30 days free on Starter, Pro or Business. You choose the plan you want to trial, and the trial runs on that plan's own functionality: a Starter trial doesn't unlock Pro features, and a Pro trial doesn't unlock Business features. A payment method may be required to start. Unless you cancel or change plans before day 30, your trial converts automatically into a paid subscription on the plan you selected.

If you move to a plan with fewer capabilities, sources outside your new plan become unavailable for selection or syncing, and their previously-synced content is removed from the knowledge database — for example, a Business-only knowledge source stops syncing and its content is removed if you drop to Pro. The connector configuration itself is typically kept for a limited period, so upgrading again reconnects and re-syncs it without needing to set it up from scratch.

No — Enterprise evaluation is handled separately and may be implementation-assisted, scoped to the Channels, Knowledge Sources and Actions you need.

Both are available. Annual billing may include a commercial discount — contact the team for details.

Available on request for partners who want to offer Anserve under their own brand.
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